When booking your holiday directly with Golden Oriole Adventures Ltd Kenya or with your travel agent, please quote the tour number or your own specialized itinerary, intended date for arrival and departure, number of people traveling and sleeping arrangements. This will ensure that our arrangements are to your satisfaction. A 60% deposit is required for confirmation 3 months before intended departure with the balance to be settled 30 days before arrival prior to commencement of the tour. We will receipt your money, thereby confirming your safari. If a reservation is made less 3 months of departure, the entire amount must be made at the time of confirmation.
Refund Policy
CANCELLATIONS: Full refund will be provided if cancellation occurs in writing 60 days prior to commencement of a safari. Refund on all pre-paid money will be based on cancellation fees levied by hotels and lodges. Generally, there is a 50% charge on cancellation within 14- 35days, 75% charge within 2 - 14 days, and 100% charge within 48 hours. We reserve the right to deduct all expenses incurred from money paid.
Cancellation / Return / Exchange Policy
CANCELLATIONS: Full refund will be provided if cancellation occurs in writing 60 days prior to commencement of a safari. Refund on all pre-paid money will be based on cancellation fees levied by hotels and lodges. Generally, there is a 50% charge on cancellation within 14- 35days, 75% charge within 2 - 14 days, and 100% charge within 48 hours. We reserve the right to deduct all expenses incurred from money paid.
